Service: (866) 352-5549
Body Shop: (866) 211-0632
Quick Lane: (888) 819-0856
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SERVICE DEPARTMENT

Our Location

Route 23 AutoMall
1301 Route 23
Butler, NJ 07405

Service: (866) 352-5549
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Special
HAVE YOUR BRAKES INSPECTED. FREE.*

FREE.*

Performed by an expert technician.

*Inspect brake friction material, caliper operation, rotors, drums, hoses and connections. Inspect parking brake for damage and proper operation. See Service Advisor for details. Offer valid with coupon.

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COMPLIMENTARY DIAGNOSTIC TESTING

Reg. $135.00. Now: $0.00!

Includes: *On-Board computer system test *Failure codes recovery *Visual Inspection

Restrictions Apply. See Dealer for Full Details.

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DIESEL ENGINE DIAGNOSTIC

Reg: $149.99. Now: $125.99!

Is your diesel truck having trouble starting, running rough, intermittently hesitating, or is the "Check Engine" light on?

Restrictions Apply. See Dealer for Full Details.

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Scan the QR Code using a scanner app on your smartphone.
POTHOLE SPECIAL

Reg: $199.99. Now: $149.99!

Includes: *Center steering wheel *Adjust caster, camber and toe *Inspect suspension *Inspect Tires *Computerized wheel balance *Brake Inspection *Rotate tires

Restrictions Apply. See Dealer for Full Details.

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
REMOTE START INSTALLATION

Only $399.00!

Restrictions Apply. See Dealer for Full Details.

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For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Manager Scott  Maggio
X
Service Manager
Scott Maggio
Service Writer Joseph  Carradori
X
Service Writer
Joseph Carradori
Body Shop Manager Gaeton  Vanacore
X
973-838-0820 x214
Body Shop Manager
Gaeton Vanacore
Parts & Service Director Mark  Steindler
X
973-838-8000 ext 134
Parts & Service Director
Mark Steindler
Ford Service Patti  McNamara
X
973-838-0820 Ext.126

Patricia recently won the prestigious Ford e2 Employee Excellence Award.

Ford Service
Patti McNamara
Ford Service Chris  Rosal
X
973-838-0820
Ford Service
Chris Rosal

Contact Information


Glenn always take care of everything I needs and makes sure I'm happy with my purchase. He goes above and beyond to make sure everything moves smooth, and I'm very happy to continue my business with him. This is my 3rd purchase with Glenn at this dealership! Thank you again!

- John Fishlock, GOOGLE

Thank you, Anthony for making the whole experience of getting my new car a painless, seamless event. Anthony was a pleasure to work with!

- Adlai Carrasco, GOOGLE

We came here to just look at cars for my husband and ended up buying one because he loved it so much ! We loved our sales guy John Ortiz because he was not pushy at all and explained to us everything that we needed to know before making the purchase and we received an excellent customer service!

- Pamela Bittar, GOOGLE

THIS DEALER GOES BEYOND EXPECTATIONS! We were traveling through from Knoxville on our way to Rhode Island when our electricity went out on our Ford Edge. Our insurance company recommended another dealer that we called first and they weren’t sure how quickly they could get us in to even look at...

- Ron McCarter, GOOGLE

After having nothing but horrible experiences with Beyer ford I came here and everything that was under warranty or something was fixed. They went above and beyond and the truck runs fantastic. Having a business it’s important to have a working vehicle and butler ford made it happen. Will be...

- Justin Cox, GOOGLE

Was greeted by Zach very courteous and professional told him I was here for first oil change he told me what they do besides change oil .....20 minutes oil change was finished Zach explained what else was done ....and no charge!!!

- Joe Petito, GOOGLE

I stopped in Route 23 Auto Mall to look at a new Ford Explorer and trade-in my old one. I met with Fernando Pena, we went for a ride in a few SUV's and he asked if I'd be open-minded as he had a gorgeous Ford Taurus Limited AWD with low miles, fully-loaded. I got in and before I drove it out of the...

- Tez, GOOGLE

The staff at Rt23 auto mall were a delight to work with when purchasing my new truck. The sales people were not pushy and are very professional. They made the car buying experience pleasurable. I highly recommend their services.

- Steve Losino, GOOGLE

I recently bought a Pre-Certified 2016 Ford Taurus Limited AWD, V6 with very low miles in pristine condition and fully-loaded - at Route 23 Auto Mall ~ This car is classy, yet sporty! Fernando Pena was great to work with and having looked at a few SUV's because I was SO set on a new Explorer...

- Terry H., YELP

Glenn Bandstra is a top notch professional. Dealing with Glenn makes the whole process a pleasure. A true gentleman in every sense of the word. All sales personal sould emulate Glenn. I know when I'm dealing with Glenn, that I get the best possible deal.

- Joseph Gravino, GOOGLE

Solomon the GM is always a straight shooter. Best service and great advice. See these guys for your next Ford or preowned vehicle.

- Matthew Onufrak, GOOGLE

Always the best service when I go here!!

- john byrne, GOOGLE

Top Service. No pressure. The sale team Mike Giambattista and Salomon Faizi helped me find the perfect car for me. They accommodated my hours. Garland in finance was such a delight. Jim gave me run down of the gadgets in the car; I mean the whole process couldn't have gone any smoother. Lets me...

- Celines Matos, GOOGLE

Everyone is very nice. They took care of the oil change and checked other things. I’ll keep going.

- Sharon Pasquariello, GOOGLE

I recently bought a vehicle here and the experience was everything I asked for. I have boughten a car here before and that’s the only reason I came back. Fernando was really nice and helpful, he made everything really simple and easy to follow. I would recommend you guys to anyone who is looking...

- Giovanni Pena, GOOGLE

The service has always been consistent.Professional and thorough!Patti McNamara is excellent in making sure your vehicle is taken care. Her follow up and communication is outstanding.Very reliable individual and asset to the service operation.

- Michael & Ronnie Greenan, GOOGLE

Thank you to route 23 auto mall and there sales specialist Fernando Pena, he was very helpful and considerate to my personal preferences as well as my budget. He helped me throughout my entire purchase and I am very happy with the outcome. Looking forward to future purchases with this location.

- sarah garcia, GOOGLE

Great honest service!

- Tawny Taylor, GOOGLE

Parts department professional and knowledgeable. They used my VIN number to make sure I got the correct parts and had them waiting when I got there. Can't beat that..

- Stephen Brownlee, GOOGLE

Great service. Appointment was on schedule. Service personnel, Joe, was great.

- Sam Rizzo, GOOGLE

Very Flexible hours and courteous staff, great team That always gets the job done right.

- nelson lopez, GOOGLE

Rich Barron was very helpful and patient with our selection, my daughter was set on a different brand car all together but he showed her the value of there certified used vehicles and the price was great. Thanks again!

- jojo smit, GOOGLE

Love going to the Quick Lane. Always a great experience!

- Lara Slaman, GOOGLE

the recall that i brought vehicle in for was done while i waited very quickly excellent. unfortunately the next day the engine light came on, this was in the middle of december. called service, can't look at till the middle of january. mind you this is a brand new truck. or i was told by the woman...

- Doug Gornall, GOOGLE

Visited the Quick Lane for my usual 'The Works Service'. Friendly staff and quick service and a thorough inspection which pointed out something (not urgent) that could be fixed next time I go In (I knew of the problem already).

- Alec Malyon, GOOGLE

The service department took care of all repairs as everything was under warranty and extended warranty. They provided a loaner as guaranteed and I received a call promptly once the repairs were completed. Patty is the department's superstar!

- Laura Lab, GOOGLE

We have purchased or leased at least 10 vehicles from Route 23 Auto Mall and have had nothing but excellent service from the staff. This is especially true with Fernando Pena, who has been our sales associate for the majority of our vehicles. Fernando takes the time to understand our needs and then...

- Steve G, GOOGLE
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